Effective Date: 16th March 2026

These Terms and Conditions govern the use of the Ignita website and services.

By engaging with Ignita Group Ltd ("Ignita"), you agree to these terms.

1. Company Information

Ignita Group Ltd
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ

Email: hello@ignita.ai

2. Services

Ignita provides services including:

• launch strategy consulting
• content production
• influencer and operator distribution coordination
• campaign management
• advisory services
• introductions to partners such as PR agencies or creators

Specific services, deliverables, timelines, and fees will be defined in separate agreements, proposals, or statements of work.

3. No Guarantee of Results

Ignita provides strategic consulting and execution support.

However, Ignita does not guarantee specific outcomes including:

• media coverage
• impressions
• engagement
• revenue
• leads
• pipeline generation
• commercial performance

Market results depend on many external factors beyond Ignita's control.

4. Client Responsibilities

Clients agree to:

• provide accurate and complete information
• cooperate in a timely manner
• supply necessary materials and approvals
• ensure that materials supplied do not infringe third-party rights

Ignita is not responsible for delays caused by missing information or lack of client cooperation.

5. Fees and Payment

Fees will be specified in the applicable agreement or proposal.

Unless otherwise agreed:

• payments are due in advance of work commencing
• deposits are non-refundable
• late payments may incur penalties or suspension of services

Ignita reserves the right to suspend work if payment obligations are not met.

6. Paid Media and Third-Party Spend

Where Ignita manages paid media or marketing budgets on behalf of a client:

• the client remains responsible for all advertising spend
• Ignita is not liable for performance of advertising platforms
• Ignita does not guarantee advertising outcomes

7. Intellectual Property

Unless otherwise agreed:

• clients own final deliverables produced for their engagement
• Ignita retains ownership of underlying methodologies, frameworks, processes, and intellectual property

Clients receive a licence to use deliverables for their internal business purposes.

8. Confidentiality

Both parties agree to maintain confidentiality regarding non-public information shared during the course of a project.

This includes:

• business strategies
• product roadmaps
• marketing plans
• technical information
• commercial data

Confidential information will not be disclosed without consent unless required by law.

9. Case Studies and Public References

Ignita may reference work completed for clients in marketing materials, case studies, or portfolios unless restricted by a confidentiality agreement or NDA.

10. Subcontractors

Ignita may engage independent contractors or partners to assist in delivering services.

Ignita remains responsible for the coordination of such subcontractors.

11. Termination

Ignita may suspend or terminate services if:

• a client breaches these terms
• payment obligations are not met
• abusive or inappropriate behaviour occurs
• continuing the engagement presents reputational risk

Clients may terminate engagements in accordance with the terms specified in their service agreement.

12. Limitation of Liability

To the maximum extent permitted by law:

Ignita shall not be liable for indirect, incidental, or consequential damages arising from the use of its services.

Ignita's total liability shall not exceed the fees paid by the client in the twelve (12) months preceding the claim.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales.