Privacy policy

Effective Date: 16th March 2026

Ignita Group Ltd ("Ignita", "we", "our", or "us") respects your privacy and is committed to protecting personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the EU GDPR where applicable.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or engage with our services.

1. Company Information

Ignita Group Ltd
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ

Email: hello@ignita.ai

Ignita Group Ltd is the data controller responsible for processing your personal data.

2. Information We Collect

We may collect the following categories of personal data.

Personal Information

Information that identifies you personally, including:

• name
• email address
• phone number
• company name
• job title
• billing information
• any information you provide when contacting us

Business Information

Information you voluntarily share relating to your organisation, including:

• product information
• launch plans
• marketing strategies
• internal documents
• funding information
• project materials

Technical Data

Information automatically collected when you visit our website, including:

• IP address
• browser type
• device information
• operating system
• referring pages
• usage behaviour

Communication Data

Records of correspondence with Ignita, including:

• emails
• messages
• feedback
• support inquiries
• meeting bookings

3. How We Use Your Information

We use personal data to:

• provide and deliver Ignita services
• communicate with you about potential or active projects
• respond to inquiries and support requests
• manage client relationships and contracts
• improve our website and services
• send marketing communications where permitted
• analyse website performance and usage
• protect our services from misuse or fraud
• comply with legal and regulatory obligations

4. Legal Basis for Processing

Where applicable under GDPR, we process personal data under the following legal bases:

• legitimate interests in operating and improving our business
• performance of a contract or steps prior to entering into a contract
• compliance with legal obligations
• consent where required for marketing communications

5. Sharing Your Information

We do not sell or rent your personal data.

We may share information with trusted third parties including:

Service Providers

Such as:

• cloud hosting providers
• analytics providers
• CRM systems
• payment processors
• communication platforms

Professional Advisors

Including legal, accounting, and compliance advisors.

Subcontractors

Ignita may engage independent contractors or specialist partners to assist with the delivery of services.

These parties are required to protect confidential information and only process data necessary for the services being provided.

Legal Authorities

Where disclosure is required by law or to protect the rights, property, or safety of Ignita or others.

6. International Data Transfers

Because Ignita serves clients globally, your personal data may be transferred outside the United Kingdom or European Economic Area.

Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

7. Data Security

We implement reasonable technical and organisational measures to protect personal data against:

• unauthorised access
• loss or theft
• misuse
• disclosure

Access to personal data is restricted to authorised personnel and contractors who require it for legitimate business purposes.

8. Data Retention

We retain personal data only for as long as necessary to:

• fulfil the purposes outlined in this policy
• comply with legal obligations
• resolve disputes
• enforce agreements

When personal data is no longer required, it will be securely deleted or anonymised.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• access the personal data we hold about you
• request correction of inaccurate information
• request deletion of your personal data
• restrict or object to certain processing
• withdraw consent for marketing communications

Requests can be made by contacting hello@ignita.ai.

10. Cookies and Tracking

Our website uses cookies and similar technologies to:

• analyse traffic
• improve website performance
• understand visitor behaviour
• support marketing activity

You can control cookie settings through your browser preferences.

A cookie banner may appear on the site to obtain consent where required.

11. Marketing Communications

We may send marketing emails or newsletters to individuals who:

• subscribe through our website
• request updates
• engage with Ignita services

You may unsubscribe at any time via the link included in communications.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Continued use of our website or services constitutes acceptance of the updated policy.

13. Contact

For privacy-related inquiries, contact:

Ignita Group Ltd
hello@ignita.ai